Who we are

Aldersoft.CA and Aldersoft Facebook are on-line components of Aldersoft, a registered company in the province of Manitoba, Canada, Aldersoft has been serving the Manitoba community since 1987. We specialize in Information Technology Consulting, Systems Architecture Planning, Product Evaluation, and Implementation, Training, Desktop / Laptop / Tablet selection and purchase advice, Web Site creation, setup and implementation, Home and Small Business computer repairs and networking, custom program development, etc.

Our website address is: https://Aldersoft.CA

What personal data we collect and why we collect it

Aldersoft collects your name, email address, IP address, and questions via our Contact Us page. We use it to respond to your questions or requests. If you become a customer, we record this information and our machine information, address and phone number in order to provide you with better service. Any invoices issued are also kept for income tax purposes and internal information only. No other disclosures are made to any individuals, companies, nor institutions, except where we are obliged to keep it for administrative, legal, or security purposes.

Comments

We do not support comments on this website. Comments made on Facebook are public and are governed by the rules and policies of Facebook.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

This website is developed using WordPress. WordPress relies on the use of cookies to maintain security and to set up each new screen displayed. More detailed information can be found at WordPress.org. Click here to view the documentation about WordPress Cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Aldersoft uses Google Analytics for the purposes of monitoring how well website information is being accessed using several different data points: Browser Type, General Location, Operating System, Age, Gender, Language, etc. This data never includes direct individual information.

Who we share your data with

Aldersoft does not share any of your personal information unless we are obliged to for administrative, legal, or security purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Aldersoft collects your name, email address, IP address and questions via our Contact Us page. We use it to respond to your questions or requests. If you become a customer, we record this information and our machine information, address and phone number in order to provide you with better service. Any invoices issued are also kept for income tax purposes and internal information only. No other disclosures are made to any individuals, companies, nor institutions, except where we are obliged to keep it for administrative, legal, or security purposes.

How we protect your data

Data stored in Databases and Files are backed up nightly to a reputable On-Line Backup site.
Also, data for Aldersoft Customer contact and equipment details are backed up nightly and is also stored in an encrypted database.

What data breach procedures we have in place

Aldersoft uses several industry-standard mechanisms, such as firewalls, request inspection, IP blocking. The exact details will not be disclosed for reasons of security.

What third parties we receive data from

Aldersoft displays our customers’ websites so that prospective clients can assess our work quality and capabilities.

Aldersoft also provides links to our recommended products or services, news articles, etc.

What automated decision making and/or profiling we do with user data

Google Analytics generates profiles of all those who access this website. These profiles are then used by Aldersoft to better address the needs of its customers: What is important or never accessed, when it the best time to post information, what age group should we be addressing and other internal analyses. This information is only used within Aldersoft.

Industry regulatory disclosure requirements

For the European Union, see: https://gdpr.eu/

For Canada, see: https://iapp.org/news/a/matchup-canadas-pipeda-and-the-gdpr/